Updated 30/12/2019 @ 19:24
Livingseeds has a 100%, no-nonsense, money-back guarantee on any seed packets sold.
Very simply, we are so confident in the quality of our seed, and that you will also be happy with our seed, that we are confident in offering you a 100% money-back guarantee if your seed does not germinate.
We will stand by this guarantee for a full 2 years. Yes, 24 months from the date of purchase.
Note that it is not a guarantee of 100% germination, but a guarantee that you will get acceptable germination from your seed packet.
Naturally, with an offer as awesome as this, we have a few Ts & Cs:
1) This only applies to planting seed sold in packets, and our sprouting and microgreens seed.
2) This excludes any live plant material, such as garlic, seed potatoes, etc.
3) This excludes any wholesale orders.
4) This excludes any seed sold by weight.
5) Refunds are only applied as a credit to your account.
Finally – and this is the deal breaker:
6) We need a clear picture of the full InfoBar on the back of the packet. The InfoBar contains a lot number that we require for a number of purposes.
Please note that we cannot process a claim without this image.